FAQ

Computer Plus Limited was incorporated in Nigeria as a Limited Liability Company (LLC) in the year 2001. We focus on your core business processes while we ease you of the burden of your ICT solutions and infrastructure provisioning to make you more efficient while you offer real values to your customers.

We are very methodical in our approach to solving our client’s problems. We seek to understand what challenges you are faced with. We then proceed to structure and analyze the problem in order to arrive at an optimal solution. We ensure solutions are implemented according to agreed Service Level Agreement (SLA) to bring about an enduring customer experience.

Computer Plus Limited Services a wide variety of industries including telecommunications companies, Manufacturers, Oil and Gas companies, Insurance companies, and retail establishment. While most of our managed IT clients are in the in Lagos State, Computer Plus Limited has Managed IT customers nationwide.

The vast majority of IT issues can be handled remotely, however sometimes there is need to be on site. When that need arises, Computer Plus Limited will dispatch technicians to your site to handle those issues.

Customers can reach our Help Desk 24x7x365 and receive help from a live technician. Response times to specific issues depend on the severity of the issue the client is facing. Our goal is to meet your enterprise needs by maximizing uptime and addressing issues as soon as they occur.

Computer Plus Limited is available 24 hours a day, 7 days a week, 365 days a year.

Computer Plus Limited will develop IT security policies for your specific enterprise. In addition, Computer Plus Limited can do Cyber Security testing, employee training, and even reviews.

Computer Plus Limited server and network engineers carry a large variety of industry certifications including from Cisco and Microsoft. These certifications cover key areas such as Security, Routing, Switching, Active Directory, Exchange, ADFS, and others.

Computer Plus Limited specializes in Mac and PCs. We’ve found that more and more businesses are choosing various operating systems, which can cause problems for some IT companies, but not us.

Yes, absolutely, we have many clients based across the whole of Lagos State and around Nigeria too.

Yes. Computer Plus Limited is your single contact point for all your IT and telecommunication needs.

We have 25 employees who make up the core team and many other experts and partners that we call upon when required.

Computer Plus Limited creates magic at the point where technology intersects with business. So we can do anything that’s related to IT. This includes services such as implementing ‘green’ recycling processes for equipment and component, office relocations, etc.

Of course we will… and we do. We’re also happy to share our network of suppliers – simply because they have all passed a rigorous process, have competitive rates as well as reliable products and services.

Buying hardware and software can be complicated and expensive when you get it wrong. Operating systems that don’t work on some networks; Anti-virus software that doesn’t work with email systems, backup systems that actually don’t provide any real protection, Internet connections that don’t support VOIP or can cope with your network. We’ve probably seen it before and through testing and experience, we know what works.

Computer Plus Limited has offered Service Level Agreement to its clients for over 17 years. Outsourcing your IT support can free up internal staff to focus on strategic issues rather than day to day IT systems management. Our dedicated team of specialists provides extended coverage for your business throughout the year, unaffected by sick leave, overtime and holidays. We proactively manage your system so that we can pinpoint the problems, often before you know about them, and fix the root cause of the problems to provide you with a stable IT environment, all for a flat fee per device. Computer Plus Limited clients, it just works.